Royal Mail Service Update - Special Delivery Guarantee Reinstated

The Royal Mail have today announced that they are able to reinstate the Special Delivery timed delivery guarantee as follows.

Royal Mail services are recovering well across the country today, following the recent disruption caused by severe weather and large volumes of mail posted in the run up to Christmas. We are now delivering to almost all customers as services return to normal, although in some isolated areas we are continuing to deal with very large volumes of mail and some access difficulties. Areas where recovery is taking us slightly longer include some parts of Scotland, a small number of addresses in the SA, CF and LL postcode areas of Wales, Colchester and Chelmsford, the SE postcode district of London, as well as a limited number of addresses in parts of North East and North West England.

Re-instatement of the Special Delivery™ guarantee
The improved conditions and recovery of services across the country means we are now able to restore the guarantee for Special Delivery™ items posted from today, Wednesday 29th December. We are restoring the guarantee, which was withdrawn on 1st December, as we are confident we can now meet the service promise to customers.

Customers are reminded that deliveries will not take place on Saturday 1st or Monday 3rd January across the UK and additionally in Scotland on Tuesday 4th January 2011. Therefore, Special Delivery™ items posted by the last acceptance time on 31st December are guaranteed for delivery on 4th January, except in Scotland where the guaranteed delivery date is 5th January 2011.